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Happy Customers

Customer Reviews

You can find all of our customer reviews below or at:


Service Award given by Word of Mouth for outstanding Customer Ratings 2016
Service Award given by Word of Mouth for outstanding Customer Ratings 2017
Service Award given by Word of Mouth for outstanding Customer Ratings 2018
Service Award given by Word of Mouth for outstanding Customer Ratings 2019
Review Award given by Word of Mouth for 200+ Customer Reviews
Preferred Trades replaced my whirlybird. Great Service and Professional.
    01 Mar 2019
Approximate cost: $250
elieshaa, Word of Mouth
The guys installed a whirlybird and ceiling vent. They were fantastic and very accommodating. I would highly recommend this company. Ben was fantastic in the lead up work, organising, ordering and following up on the job. Great business.
    28 Feb 2019
Approximate cost: $390
catherinef132, Word of Mouth
Everything was great - no issues. Efficient and easy to deal with. Very responsive to all queries and provided logical solutions.
    28 Feb 2019
Approximate cost: $265
kiml195, Word of Mouth
Great communication and clarity. Good delivery - clean, respectful of our property and the product works!
    28 Feb 2019
Approximate cost: $2100
peterb644, Word of Mouth
Easy to deal with. Very prompt. Very knowledgeable and professional. Installer was on time, friendly, good tradesman and he cleaned up.
    26 Feb 2019
Approximate cost: $570
grahamer, Word of Mouth
Good price and great service. Thanks
    26 Feb 2019
Approximate cost: $450
avon-megang, Word of Mouth
Very professional. Excellent follow up and you kept us informed.
    21 Feb 2019
Approximate cost: $560
robinw86, Word of Mouth
Excellent service. Prompt, communicative and easy to deal with. Thank you.
    21 Feb 2019
Approximate cost: $395
jocelynf897, Word of Mouth
My two whirlybirds needed replacing. Preferred Trades were professional and reliable. They helped us with the correct suggestion on colour matching.
    20 Feb 2019
Approximate cost: $395
coralies249, Word of Mouth
Ease, price and convenience - would definitely recommend them.
    14 Feb 2019
Approximate cost: $395
sharonm225, Word of Mouth
Preferred Trades was friendly, fast and efficient.
    14 Feb 2019
Approximate cost: $515
carolt700, Word of Mouth
You provide Excellent customer service, great communication with prompt service and installation. I am very happy thank you so much.
    13 Feb 2019
Approximate cost: $560
kathiev339, Word of Mouth
Great customer service, prompt and professional
    13 Feb 2019
Approximate cost: $515
barryw970, Word of Mouth
Good lead times, price and service.
    12 Feb 2019
Approximate cost: $350
scottm177, Word of Mouth
Preferred Trade's Price and Customer Service is outstanding.
    07 Feb 2019
Approximate cost: $395
jorgens, Word of Mouth
Liked the look of the Airomatic Mains Powered Roof Vents, the website was really useful and Ben was very helpful.
    06 Feb 2019
Approximate cost: $2400
johns721, Word of Mouth
It was a pleasure doing a quote online with a simple solution.
    23 Jan 2019
Approximate cost: $740
deanc811, Word of Mouth
Thanks Preferred Trades, much appreciated and good service.
    22 Jan 2019
Approximate cost: $395
mariak932, Word of Mouth
The installation was seamless and all old material removed. Site left spotless.
    22 Jan 2019
Approximate cost: $395
davids421, Word of Mouth
Friendly service, kept informed when it could be carried out, good value.
    22 Jan 2019
Approximate cost: $560
a8d9c996, Word of Mouth
Professional and instantly answered all of my enquiries.
    20 Dec 2018
Approximate cost: $900
jodyf817, Word of Mouth
Excellent customer service. Thumbs up all round.
    19 Dec 2018
Approximate cost: $795
andyl192, Word of Mouth
Prompt and reliable response and service to enquiry. Easy and hassle free. Quality tradesman installing equipment.
    14 Dec 2018
Approximate cost: $2370
0598fe82, Word of Mouth
Reliable service & Good people. Thank you Preferred Trades
    13 Dec 2018
Approximate cost: $395
andrewr481, Word of Mouth
Many thanks for your help and Dan did an excellent job. Definitely feel the difference in the house, quite markedly so. May even consider putting a second one in after I have fully assessed the results of this one.
    30 Nov 2018
Approximate cost: $875
glens376, Word of Mouth
The team were very helpful in advising the best solution. We had 3 Airomatics installed and the house is already noticeably cooler. Thanks again.
    27 Nov 2018
Approximate cost: $2230
michaelm955, Word of Mouth
Good price, quick installation, excellent customer service - Ben is very knowledgeable about the products and was able to answer all my questions very well.
    26 Nov 2018
Approximate cost: $1075
anitac675, Word of Mouth
We wanted the house to be cooler and Preferred Trades were professional and had good pricing.
    20 Nov 2018
Approximate cost: $350
fransiskas, Word of Mouth
It has cooled our house already, we installed in a heat wave, improvement of heat factor already.
    08 Nov 2018
Approximate cost: $1625
cherir928, Word of Mouth
Good product + good service. Got an Odyssey System installed because it has both Roof and Home ventilation features. Is all linked to a smart system that regulates between home, roof and outside environment. Very happy with it's performance already.
    25 Oct 2018
Approximate cost: $3010
ajh406, Word of Mouth
Did a good job. Great internet presence and follow up phone calls from Preferred Trades.
    18 Oct 2018
Approximate cost: $350
quentin-n, Word of Mouth
Thank you. Would most definitely recommend. I needed a low priced option for cooling my home and whirlybirds fit the bill
    12 Oct 2018
Approximate cost: $350
lisah505, Word of Mouth
The boys did a great job. I could feel the difference in the house temperature straight away. Good service and follow up.
    12 Oct 2018
Approximate cost: $1105
41066410, Word of Mouth
Bearings had failed on one of my whirlybirds. Fast efficient service from start to finish. Excellant outcome.
    05 Oct 2018
Approximate cost: $350
ronw920, Word of Mouth
I needed a whirlybird replaced as it had become noisy. They have great customer service and a quick turn around.
    05 Oct 2018
Approximate cost: $265
andrewa433, Word of Mouth
One of my existing whirlybirds started to make noise. Ben was quick and polite. Great service and great price.
    05 Oct 2018
Approximate cost: $350
rogerp945, Word of Mouth
Whirlybirds had seized and stopped spinning. They are easy to work with and they keep customer appraised of what's happening.
    05 Oct 2018
Approximate cost: $395
kevinw654, Word of Mouth
My current whirlybird wasn't working. Easy to use. Ben was great to deal with and kept me informed of what was happening and was reasonably priced.
    05 Oct 2018
Approximate cost: $265
lynnc481, Word of Mouth
I would have no hesitation in recommending your service, very professional, excellent product knowledge, on time, on budget, clean, tidy and polite tradesmen. Couldn't be happier. Well Done.
    05 Oct 2018
Approximate cost: $470
marilynr329, Word of Mouth
Direct quality service. I needed a solution to prevent the build up of moisture in my roof cavity. I went with Preferred Trades due to their great customer service.
    05 Oct 2018
Approximate cost: $960
stuartt38, Word of Mouth
Great customer service. All questions answered promptly and a good product. The installation looks very good.
    05 Oct 2018
Approximate cost: $750
johnnoh, Word of Mouth
I would recommend Preferred Trades to anyone due to their excellent customer service. The job was very well done.
    10 Sep 2018
Approximate cost: $265
hannesm884, Word of Mouth
Great service, quick and without fuss. Great Job. Preferred Trades replaced my mother's noisy whirlybird.
    03 Sep 2018
Approximate cost: $265
mark-s970, Word of Mouth
Already had whirlybirds but needed to replace one that was not working. Preferred Trades had great pricing and quick installation, so I decided to go with them.
    17 Aug 2018
Approximate cost: $400
kims199, Word of Mouth
Prompt and efficient service carried out by friendly staff. I have just had my whirlybirds installed and so far nothing to complain about.
    17 Aug 2018
Approximate cost: $375
margarett221, Word of Mouth
My friend got some whirlybirds installed by Preferred Trades and recommended that I should too. They were very efficient and I would recommend them to others.
    16 Aug 2018
Approximate cost: $395
kenb618, Word of Mouth
We had whirlybirds installed because we have insulation in the ceiling but we want the house to be cooler. We went with Preferred Trades because of their comprehensive warranty and would recommend them to others because of their customer service.
    02 Aug 2018
Approximate cost: $560
alf-d, Word of Mouth
As a satisfied customer I would be pleased to recommend your business with confidence. Please note I cannot make an appraisal of the quality of your whirlybirds as I have not previously used your product, however, I have no reason to doubt its quality and time will be the judge.
    02 Aug 2018
Approximate cost: $375
georgee1, Word of Mouth
Preferred Trades has great pricing and the best customer service. Their comprehensive 15 year warranty was also very attractive.
    27 Jul 2018
Approximate cost: $350
nalindad, Word of Mouth
Keep hiring such helpful efficient staff - they are knowledgeable and efficient and your prices are excelent.
    12 Jul 2018
Approximate cost: $365
fransj, Word of Mouth
Could not fault your service. Professional service and top level communication. My installer was obliging and explained the method of installation to me.
    10 Jul 2018
Approximate cost: $495
robina724, Word of Mouth
Great Customer Service from Ben. I needed to install whirlybirds due to a Body Corp requirement. I chose to go with Preferred Trades due to their Lead Time.
    10 Jul 2018
Approximate cost: $395
tegan-f, Word of Mouth
From the first call we could not fault the customer service and the fellow who did the installation was fantastic. We would never have any hesitation in recommending them to others.
    10 Jul 2018
Approximate cost: $265
ednam968, Word of Mouth
Prompt response to my enquiry, very accommodating and work completed without fuss.
    10 Jul 2018
Approximate cost: $265
sandra-t, Word of Mouth
Happy with everything. A very nice young fellow who did the installation.
    29 Jun 2018
Approximate cost: $560
angelac234, Word of Mouth
I would recommend them because of their Speed of service, quality of product and price
    29 Jun 2018
Approximate cost: $390
johnm769, Word of Mouth
Keep doing what you are already. Doing well.
    15 Jan 2018
Approximate cost: $265
roger-b, Word of Mouth
Their comprehensive warranty is the number 1 reason I chose to go with them.
    27 Dec 2017
Approximate cost: $450
shilpij, Word of Mouth
The reason i chose Preferred Trades was for their technical knowledge.
    12 Dec 2017
Approximate cost: $625
frank-o50, Word of Mouth
My existing whirlybird became noisy and i needed it replaced quickly.
    30 Nov 2017
Approximate cost: $395
ameliar4, Word of Mouth
Placement of whirlybirds on my roof in a great place, can hardly see them. Only thing to improve is if there was more notice when installing. Made the enquiry on Friday afternoon, installed on Wednesday.
    28 Nov 2017
Approximate cost: $395
nicholas-w367, Word of Mouth
I chose to have whirlybirds installed as a low priced option for cooling my home.
    28 Nov 2017
Approximate cost: $350
laurie-m, Word of Mouth
Thanks for everything here, good to work with a competent business all round. Appreciate the promptness of all aspects.
    21 Nov 2017
Approximate cost: $1230
tony-d211, Word of Mouth
Dealing with Preferred Trades was a very positive experience from start to finish. The person who came out to measure was great - got up in the roof and took photos, which he showed to me and he explained everything. Ben Stewart was also fantastic - great communication and he replied to every query I had very promptly. The installers arrived on time and completed the work hassle free. Other companies could take a leaf out of your book.
    21 Nov 2017
Approximate cost: $1000
janj38, Word of Mouth
Highly Recommend Preferred Trades , Jacinta is very kind & understanding of your situation + requirements, Prompt communication ,excellent Tradies with high respect for their clients
    17 Nov 2017
Approximate cost: $2600
mattheww567, Word of Mouth
I got exactly what I asked for : Quick service, Good price, the job was done Very well Thankyou
    09 Nov 2017
Approximate cost: $395
e568c81c, Word of Mouth
Minimum fuss installation. Installer was professional, polite, efficient and clean. I chose preferred trades for their comprehensive warranty.
    03 Nov 2017
Approximate cost: $350
rick-t297, Word of Mouth
Kirk, who did the installation was very friendly and professional. I chose to have whirlybirds installed as a low priced option for cooling my home. I chose preferred trades for their comprehensive warranty.
    03 Nov 2017
Approximate cost: $250
ginah3, Word of Mouth
While price was a factor it was the face to face contact with the provider that determined my decision. The service from beginning to end was good old fashioned service. Thank you for putting your customer first.
    20 Oct 2017
Approximate cost: $2111
julieanne-c, Word of Mouth
I chose to have whirlybirds installed because my friend recently did and recommended that I should.
    20 Oct 2017
Approximate cost: $560
marcelo-l, Word of Mouth
My current whirlybirds have become noisy on my tenanted property.
    20 Oct 2017
Approximate cost: $395
daniel-m517, Word of Mouth
Low priced option for removing moisture from my ceiling.
    12 Oct 2017
Approximate cost: $2745
clotilde-s, Word of Mouth
Just would be good if there was a quicker response following placement of order.
    12 Oct 2017
Approximate cost: $1270
ian-g, Word of Mouth
I am most satisfied with completed work.
    27 Sep 2017
Approximate cost: $665
ohn-t421, Word of Mouth
Please accept our thanks and congratulations on a task well done from the quote to the installation, this also includes the ladies in your office
    20 Sep 2017
Approximate cost: $537
bill-s965, Word of Mouth
The team were all very easy to talk to, knowledgeable about their products and helpful. The service was very timely and hassle free. Thank you!
    12 Sep 2017
Approximate cost: $930
emma-m896, Word of Mouth
Your installation guy was efficient, quick and very polite. Would not hesitate to use Preferred Trades again
    12 Sep 2017
Approximate cost: $350
george-h324, Word of Mouth
The quote was quick and the installation done a week later. The installer worked hard and made minimum dust. His knowledge of the latest standards and regulations was up to date and helpful.
    11 Sep 2017
Approximate cost: $3800
alistair-f, Word of Mouth
Great service could not fault. Highly recomended. Good price. Would use again in the future.
    11 Sep 2017
Approximate cost: $375
craigl631, Word of Mouth
From the time of initial enquiry through to quotation and subsequent installation the whole process was handled professionally and friendly.
    24 Aug 2017
Approximate cost: $710
ross-g536, Word of Mouth
Work carried out very professional and on time thank you.
    17 Jul 2017
Approximate cost: $1029
janelle-d, Word of Mouth
I just looked up whirlybirds on the net, but after speaking with Jacinta I was happy to go ahead with the purchase. She was so helpful and efficient and a credit to your company. True customer service....rare these days.
    29 Jun 2017
Approximate cost: $350
cathya793, Word of Mouth
Jacinta is awesome easy to understand and really lovely . She explained the excellence of your product and the 15 year warranty.
    19 May 2017
Approximate cost: $395
kymb289, Word of Mouth
Jacinta is excellent. So very helpful and fitter was very caring, knowledgeable and I would recommend both.
    26 Apr 2017
Approximate cost: $700
roy-d, Word of Mouth
Rhett the installer was great with the installation, he also highlighted some screws were missing on the roof sheeting.
    20 Apr 2017
Approximate cost: $560
eileen-j704, Word of Mouth
From start to finish a very professional experience, thank you to all concerned. Will definitely recommend to other interested parties. Thank you
    10 Apr 2017
Approximate cost: $880
neilw566, Word of Mouth
Job was completed in very quick and professional manner. Workman was very friendly and took time to answer questions I had regarding the installation. Would be happy to recomand service.
    28 Mar 2017
Approximate cost: $680
jos-k, Word of Mouth
I was impressed with the quick and efficient service. Hassle free with reasonable prices. The customer service in organising the right person for the job was spot on. Will definitely use this service again.
    24 Mar 2017
Approximate cost: $450
lorraine-t41, Word of Mouth
We found your quoting process fast & appropriate to product we required. Your Installer Kirk was extremely aware & prepared to get on with the job in a very efficient manner. A very polite and friendly yet professional tradesman.
    22 Mar 2017
Approximate cost: $515
robyng980, Word of Mouth
I am very impressed with Preferred Trades right from my first point of enquiry to delivery and installation. Thank you!
    21 Mar 2017
Approximate cost: $395
leila-h, Word of Mouth